Terms and Conditions

Pilates House of Contrology
Huntington Beach, California

1. Introduction
Welcome to Pilates House of Contrology! By booking or attending any private session, dual session, or open gym session at our studio, you agree to abide by the following terms and conditions. Please read them carefully before participating.

2. Booking & Payment
All sessions, including private sessions, dual sessions, and open gym access, must be booked in advance. Payment is required at the time of booking to confirm your spot. We accept payment via credit card or other approved methods.

3. Cancellations & No-Show Policy
We understand that plans can change. If you need to cancel or reschedule a session, we require 24 hours' notice. This allows us to offer the spot to other clients.

• Late Cancellations: Cancellations made less than 24 hours before the scheduled session will incur a $40 late cancellation fee.
• No-Shows: If you do not show up for your scheduled session without notifying us, you will be charged a $60 no-show fee.

4. Session Modifications
Pilates House of Contrology reserves the right to modify or cancel any session due to unforeseen circumstances, such as instructor illness or emergencies. In such cases, clients will be notified as soon as possible, and you will be offered the option to reschedule or receive a full refund.

5. Health & Safety
By attending private or dual sessions, or using the open gym, you confirm that you are in good health and capable of participating in physical activity. Please inform your instructor of any medical conditions, injuries, or physical limitations before your session.

6. Liability Waiver
By booking and participating in sessions at Pilates House of Contrology, you acknowledge and agree that participation is at your own risk. Pilates House of Contrology and its instructors are not liable for any injuries sustained during a session. All clients are required to sign a waiver of liability prior to their first session.

7. Open Gym Policy
Open gym access is available only to intermediate and advanced clients who have been approved by the instructor.

• Clients wishing to access the open gym must demonstrate proficiency in Pilates techniques and have received prior approval from their instructor.
• Clients using the open gym must adhere to all studio rules and guidelines.
• Open gym access is for independent practice; staff will not be available for guidance during open gym sessions unless pre-arranged.
• All open gym sessions must be booked in advance.

8. Studio Policies

• Please arrive on time for your scheduled session. If you arrive more than 10 minutes late, you may not be allowed to participate, and the full session fee will apply.
• Proper attire is required for all sessions. Please wear comfortable, form-fitting clothes that allow for movement.
• Respectful behavior is expected from all clients. We maintain a peaceful and positive environment for everyone.
• No outside equipment is permitted during private, dual, or open gym sessions unless approved by the instructor.

9. Refunds & Transfers
Refunds are not available for sessions once booked. However, in the event of an emergency or injury, credits or transfers may be issued at the discretion of the management, provided you notify us in advance.

10. Privacy Policy
Your personal information is protected and will not be shared with third parties. We use your information solely for booking, communication, and promotional purposes related to Pilates House of Contrology. You may opt-out of our mailing list at any time.

11. Changes to Terms & Conditions
Pilates House of Contrology reserves the right to update or modify these terms and conditions at any time. Any changes will be communicated to clients via email or on our website. Continued use of our services after such changes constitutes acceptance of the new terms.

12. Contact Information
If you have any questions or concerns about our terms and conditions, please contact us at:
Pilates House of Contrology
Main Street, Huntington Beach, CA
Phone: 714 686 2629
Email: ph@pilateshouseofcontrology.com